The MortgageHelp – Terms & Conditons

TheMortgageHelp Ltd – Mortgage Lead Generation Company

Terms and Conditions

Last Updated: 29/11/2023

Welcome to TheMortgageHelp Ltd! We appreciate your interest in our services. Please carefully read and understand the following terms and conditions that govern your use of our website and services. By accessing or using TheMortgageHelp Ltd’s services, you agree to be bound by these terms.

1. Introduction

1.1. TheMortgageHelp Ltd operates an online platform that connects individuals seeking mortgage advice (“Users”) with qualified mortgage advisers (“Advisers”) through our website.

2. User Eligibility

2.1. Users must be at least 18 years old and residents of the United Kingdom to utilize our services.

3. Services Provided

3.1. TheMortgageHelp Ltd acts as an intermediary, facilitating the connection between Users and Advisers.

3.2. We do not provide mortgage advice ourselves; our role is to match Users with Advisers based on the information provided by Users.

4. User Obligations

4.1. Users must provide accurate and truthful information during the registration process and while using our services.

4.2. Users are responsible for the security and confidentiality of their account information.

4.3. Users are solely responsible for their interactions with Advisers and must exercise caution, diligence, and common sense in these interactions.

5. Adviser Selection and Relationship

5.1. TheMortgageHelp Ltd employs a proprietary algorithm to match Users with Advisers based on provided criteria. However, Users have the ultimate discretion in selecting an Adviser.

5.2. TheMortgageHelp Ltd is not responsible for the actions, advice, or services provided by Advisers. Users are encouraged to conduct their own due diligence.

6. Fees and Payments

6.1. TheMortgageHelp Ltd provides its services to Users free of charge.

6.2. Advisers may pay a fee to TheMortgageHelp Ltd for leads generated through the platform.

7. Privacy and Data Security

7.1. TheMortgageHelp Ltd takes privacy seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Intellectual Property

8.1. TheMortgageHelp Ltd retains all rights to its website, content, and services, including but not limited to trademarks, logos, and proprietary software.

9. Termination

9.1. TheMortgageHelp Ltd reserves the right to terminate or suspend User accounts at its discretion, without notice, if Users violate these terms or engage in any fraudulent or inappropriate behavior.

10. Limitation of Liability

10.1. TheMortgageHelp Ltd is not liable for any damages or losses incurred as a result of using our services, including but not limited to actions or advice provided by Advisers.

11. Governing Law

11.1. These terms and conditions are governed by the laws of England and Wales.

By using TheMortgageHelp Ltd’s services, you acknowledge that you have read, understood, and agree to these terms and conditions. TheMortgageHelp Ltd reserves the right to update these terms at any time, and continued use of our services constitutes acceptance of any modifications.

If you have any questions or concerns, please contact us at [Contact Email].

Thank you for choosing TheMortgageHelp Ltd!